FRĒ General FAQs

FRĒ pouches are an easy way to enjoy a high impact nicotine. FRĒ is a smoke-free and spit-free nicotine product. FRĒ products are available in a variety of formulas and nicotine strengths and can be used anywhere. FRĒ is intended for adult (21+) use only.

FRĒ is designed for the adult nicotine consumer looking for a simple, easy-to-use, high impact product to fit their nicotine needs.

Pouches are designed for oral use. Simply insert one between your inner cheek and gum, and enjoy. Remove once satisfied and responsibly dispose of the pouch.

You can enjoy Frē Pouches for up to one hour, although most users leave a pouch in for 10-40 minutes.

Frē is intended to be a spit-free product.  Frē does not produce excess saliva as you might find with typical smokeless tobacco products.  Of course, as with other oral products not intended to be ingested, you should avoid swallowing the pouches. 

Every tin of FRĒ contains 20 non-tobacco nicotine pouches. 25% more pouches than other brands on the market.

Refrigeration isn't necessary. FRĒ should be stored at normal room temperature and humidity.

Yes. This is a product for adults who currently use nicotine.  As with any product containing nicotine, you can become sick from taking in too much nicotine at once. We urge you to use one pouch at a time to get familiar with FRĒ and its effects on you.  If you feel ill, STOP USING THE PRODUCT.  If you experience a serious adverse reaction (such as an unexpected reaction with medications you are taking), CALL YOUR PHYSICIAN OR POISON CONTROL CENTER RIGHT AWAY. 

Product Formulation FAQs

No, FRĒ did not change its formula, but we are committed to producing the highest quality products possible and have optimized the manufacturing process used to make FRĒ. This optimization has resulted in a more consistent, enjoyable, and quality product.  

Consumers can expect their pouches to appear fuller. This is due to better dispersion of the granulate within the pouch. The pouches are also softer to the touch due to the granulate spread. FRĒ pouch material tends to be more malleable, comfortable, efficient and a bit fuller in color.     

FRĒ’s recently optimized manufacturing process ensures consistency and an overall enhanced product experience. We have continued our commitment to offer consumers products that meet our high-quality standards. The moisture content of FRĒ allows for both the flavor and the active ingredients to release through the pores of the pouch more efficiently.  

The color of a pouch is based on the combination of multiple ingredients. These ingredients have minor shades of color when moist. The hue is a result of the ingredients, which is normal and not indicative of any product defect. Rest assured that these color changes do not impact the product and are purposely occurring in our pouches.

After reviewing countless customer feedback inquires, it became evident that FRĒ’s strength lies within its four core formulas - Mint, Wintergreen, Sweet and Lush. With the discontinuation of Mocha, Spearmint and Fruit Chill, we have put our energy in adding additional nicotine strengths within our four core formulas to offer a wider selection of strengths for our customers.

FRĒ is now available in the following variations and strengths:





All variations will be available in the following strengths:

9mg, 12mg, 15mg


All of our products are shipped from our facility in Louisville, KY. Shipping in the United States usually takes between 1-5 business days depending on your location and method of shipping (First Class/Priority/Express).


To comply with state law, we have restricted sale and shipment of FRĒ products in the following states:

New Jersey
Rhode Island

+ these U.S territories

Puerto Rico

We value our customers and want to ensure the best possible experience for everyone who shops on our website. If you did not receive your order or need assistance, please email ua at

Unfortunately we are only able to ship domestically in the United States.


If you are interested in purchasing FRĒ for your retail location, please fill out our wholesale application at this link: WHOLESALE

For further information, you can call (502) 774-9207 or email and our sales team members will contact you directly.

Age Verification

FRĒ Products are not for sale to minors. You must be 21 years or older to purchase from

To make a purchase on, visitors are asked to provide their name, date of birth, address, and the last four digits of their social security number during checkout. This information is verified by a third-party ( and cross-referenced with publicly-available records to confirm the person is of legal age. If a user’s public records fail to match or they do not wish to provide their social security number, they must upload a valid government-issued I.D. for review by a member of the compliance team. Manual government identification reviews generally take under 1 minute.